A letter from Michael and Helen Taylor guests of Capella in April 2010
Before we left we were able to have a lovely chat with you, all about the Lodge and Lord Howe Island in particular. Then we were able to congratulate you on how wonderful all facilities at the Lodge are – and the gorgeous meals – that made the holiday for Helen and I and for Des and Sonia, such a very special extravagance.
Your leadership of the staff and the easy lifestyle we experienced was the perfect combination of cool style and luxury attention to detail. As we mentioned, the morale of the staff was a tribute to you and Mark. We fulsomely thanked Mark when he delivered us to the airport. He is a great fellow.
But the real purpose of the letter is to ask you to very personally pass on to your kitchen and dining room/pavilion staff and tell:
Robyn, Erin, Karreen, Anna, Phil, Izaac and Brad
from us, that we so appreciate their assistance in all respects. It was they who made our stay so very enjoyable. They were so friendly yet respectful, so very efficient and competent and so typically Aussie that we loved them all.
With our very best wishes to yourself Libby, and to all at Capella for continued success at Australia’s best Lodge.
Michael and Helen